ECU Tracker Error Codes

Overview

This document contains the list of all available error codes defined by ECU Tracker

Author

Shan Deng

Date

Nov 01, 2021

Version

7.4.0

Table of Contents

System Error Codes

[0-0] Error code not defined

Error code not defined

Critical

Yes

Documentation

Under Construction

  • Detail Description

    The error code [{code_index}] is not specified in GuideBook

  • Suggest Solution

    Please specified the error code detail in the tracker_error_book.py

[0-1] Jenkins Connection Error

Jenkins Connection Error

Critical

Yes

Documentation

Under Construction

  • Detail Description

    Jenkins connection can not be initialized, please try again.

  • Suggest Solution

    Please check the internet connection and Jenkins server status, then try again

[0-2] Network Drive Not Accessible

Network Drive Not Accessible

Critical

Yes

Documentation

Under Construction

  • Detail Description

    The network drive is offline or timeout while connecting

  • Suggest Solution

    Please check the internet connection and network drive then try again

Package Build Error Codes

[1-0] Package not created

Package not created

Critical

Yes

Documentation

Under Construction

  • Detail Description

    The package has not yet been configured (build) in ecu tracker

  • Suggest Solution

    Build/Rebuild the package in the [Packages] tab.

[1-1] Software not needed

Software not needed

Critical

No

Documentation

Under Construction

  • Detail Description

    No software necessary for ECU assembly , please confirm

  • Suggest Solution

    There is not Address & Software List Type assigned to assembly of ECU , please check the Assembly window [ECU Addressses] Tab

[1-2] Software not zip or mcu file

Software not zip or mcu file

Critical

Yes

Documentation

Under Construction

  • Detail Description

    One of the necessary software components/files of ECU is not a .zip/.mcu file: ,

  • Suggest Solution

    [Softwares] Tab bottom right panel sw: filepath: has something, but it is not a .zip file, please correct the input type.

[1-3] Software get bad file input

Software get bad file input

Critical

Yes

Documentation

Under Construction

  • Detail Description

    One of the necessary components/files of ECU does not define the filepath or the file path is wrong or does not found: filepath :

  • Suggest Solution

    [Softwares] Tab bottom right panel has the correct software , but the filepath is wrong, please correct the input name.

[1-4] Software type [MCU] get bad input file type

Software type [MCU] get bad input file type

Critical

Yes

Documentation

Under Construction

  • Detail Description

    One of the necessary software components/files contains [MCU] in the startstring but input file type is not [.mcu]

  • Suggest Solution

    [Softwares] Tab bottom right panel sw: filepath has a file that is not [.mcu] type, please correct the input type.

[1-5] Software is not built

Software is not built

Critical

No

Documentation

Under Construction

  • Detail Description

    One of the necessary software components of ECU is not built, file path

  • Suggest Solution

    [Softwares] Tab bottom right panel has the correct software :,but it is not built. The file path is , Please try again after build the software.

[1-6] Software file is not specified

Software file is not specified

Critical

Yes

Documentation

Under Construction

  • Detail Description

    One of the necessary software components filepath does not specified

  • Suggest Solution

    [Softwares] Tab bottom right panel sw: does not have a input file specified, please select the input file.

[1-7] Child package is not built and promoted

Child package is not built and promoted

Critical

Yes

Documentation

Under Construction

  • Detail Description

    One of the child packages in group is not yet been built and promoted,found exactly packages of group that are built and promoted for version :

  • Suggest Solution

    [Packages] Tab use the top filters to find the package and promote the package in the [Versions] tab

[1-8] More than one software list is used

More than one software list is used

Critical

Yes

Documentation

Under Construction

  • Detail Description

    There are more than one software list specified in software list type ofECU are used for version

  • Suggest Solution

    [Softwares] Tab top right panel, look in the “Software List Types”, more than one package is listed as useable for this version, or this version is listed more than once in the same package

[1-9] Software list type is empty

Software list type is empty

Critical

No

Documentation

Under Construction

  • Detail Description

    There is no software list specified in of ECU is used for version

  • Suggest Solution

    [Softwares] Tab, top right panel, there are 0 “items in the [Software List Type] listed as usable for this version, please add software list to itin the [Software List Types] tab by right click on the corresponding software list type

[1-10] Software list type is missing

Software list type is missing

Critical

Yes

Documentation

Under Construction

  • Detail Description

    The ECU assembly is specifying a software list type and Address, but the software list type does not exist

  • Suggest Solution

    1. [Assemblies] Tab top right [ECU Addresses] tab find the corresponding address and software list type combination for the target ECU and correct the software list type selection.

    2. [Softwares] Tab create the software list type for the target ECU in the [Software List Types] tab

[1-11] Software address is missing

Software address is missing

Critical

Yes

Documentation

Under Construction

  • Detail Description

    The ECU assembly is specifying a software address , but the software address information does not exist

  • Suggest Solution

    1. [Assemblies] Tab top right [ECU Addresses] tab find the corresponding address and software list type combination for the target ECU and correct the software list type selection.

    2. [ECU] Tab create the software address for the target ECU in the [Software Address] tab

[1-12] Software list is empty

Software list is empty

Critical

Yes

Documentation

Under Construction

  • Detail Description

    The software list of ECU has 0 software specified for this release version

  • Suggest Solution

    [Softwares] Tab in the top right [Software List Detail] tab add software and flashing order for this release version

[1-13] The software specified is missing

The software specified is missing

Critical

Yes

Documentation

Under Construction

  • Detail Description

    The software specified in the software list of ECU can not be found

  • Suggest Solution

    [Softwares] Tab in the [Software List Detail] software list of ECU has a software that no longer exists in the bottom right panel [Softwares], please change the software specified in the [Software List Detail] tab or recreate the software in the [Softwares] tab

[1-14] Hardware Rev definition is missing

Hardware Rev definition is missing

Critical

Yes

Documentation

Under Construction

  • Detail Description

    The hardware Rev defined by assembly is not specified in the [ECUs] tab bottom panel [Hardware Revs] of ECU

  • Suggest Solution

    [Assemblies] tab [ECU Assembly] panel correct the “Rev” value for the targetassembly or add the hardware Rev in the [ECUs] tab [Hardware Revs] panel

[1-15] ECU Assembly is included in multiple Boms

ECU Assembly is included in multiple Boms

Critical

Yes

Documentation

Under Construction

  • Detail Description

    The ECU Assembly is already in the manifest , the assembly is used by more that one BOMs , :

  • Suggest Solution

    Check whether two different Domain BOMs inside the vehicle BOM use the same assembly

[1-16] Duplicate start string is used by multiple softwares

Duplicate start string is used by multiple softwares

Critical

Yes

Documentation

Under Construction

  • Detail Description

    Sw key has duplicate softwares have same start string

  • Suggest Solution

    In [Softwares] window [Softwares] tab make sure the duplicate start string is fixed and try again

[1-17] Package not found

Package not found

Critical

Yes

Documentation

Under Construction

  • Detail Description

    No package with name found

  • Suggest Solution

    Please check package name and try again

[1-18] Duplicate package found

Duplicate package found

Critical

Yes

Documentation

Under Construction

  • Detail Description

    More than one package found with the package name

  • Suggest Solution

    [Packages] tab contains multiple packages with same name , pleasecontact software tools support team or admins for help

[1-20] Multiple target packages found

Multiple target packages found

Critical

Yes

Documentation

Under Construction

  • Detail Description

    There are multiple failed package found for Group: and Version: , they are

  • Suggest Solution

    [Packages] tab contains multiple failed packages with for Group and Version: , please contact software tools support team or admins for help

[1-21] Built package exist and not yet been failed

Built package exist and not yet been failed

Critical

Yes

Documentation

Under Construction

  • Detail Description

    There is package already built and promotion has not been failed for Group: and Version:

  • Suggest Solution

    If existing package(s) is/are invalid, please find the package(s) in the [Packages] tab [Packages] panel and fail the package for version in [Versions] panel and try again

[1-22] Package Creation Failed

Package Creation Failed

Critical

Yes

Documentation

Under Construction

  • Detail Description

    package failed for creation

  • Suggest Solution

    Please check the error and try again

[1-23] Package Ram storage created failed

Package Ram storage created failed

Critical

Yes

Documentation

Under Construction

  • Detail Description

    Error occurred when creating storage ram for [, , ], Reason:

  • Suggest Solution

    Please check the input of the package information, make sure the filter values are valid

[1-24] Package creation rejected

Package creation rejected

Critical

Yes

Documentation

Under Construction

  • Detail Description

    The package creation is rejected for target package version ,Reason:

  • Suggest Solution

    Please check the created package, if you need to create a new package pleasefail the created package first then try again

[1-25] Package logistics update error

Package logistics update error

Critical

Yes

Documentation

Under Construction

  • Detail Description

    Error occurred when updating the package logistics of package ,Reason:

  • Suggest Solution

    Please check the created package and failing reason, if you need to create a new package pleasefail the created package first then try again

[1-26] ECU does not exist

ECU does not exist

Critical

Yes

Documentation

Under Construction

  • Detail Description

    Error occurred when trying to find ECU , which is assigned to Assembly , Group , Please make sure the ECU domain assignment is correct.

  • Suggest Solution

    Please check the ECU assignment for Assembly in the [Assembly] window [ECU Assembly] Tab field <ECU> and <Group>. Please check the [Domain] setting,this error might caused due to wrong domain assignment.

[1-27] Software component build job missing

Software component build job missing

Critical

Yes

Documentation

Under Construction

  • Detail Description

    Error occurred when trying to build software of ECU . Can not foundbuild job in Jenkins Job assignments.

  • Suggest Solution

    Please check the ECU Jenkins Job configuration in ECU window [Jenkins Jobs] Tab after selected ECU [] make sure job [] exist. If this ecu was already uploaded, set Built = True on the softwares tab. If this SW has not been built yet, and Jenkins is supposed to build it, check that the start_string is correct and then ask technical support to add the correct job

[1-28] Software component build job failed

Software component build job failed

Critical

Yes

Documentation

Under Construction

  • Detail Description

    Error occurred when trying to build software of ECU :

  • Suggest Solution

    Please check the build job detail and try again after fix

[1-29] Software version invalid

Software version invalid

Critical

Yes

Documentation

Under Construction

  • Detail Description

    Error occurred when trying to build software of ECU . Can not getthe version information for invalid version : .

  • Suggest Solution

    Please check the software version assignment in Software window [Softwares] Tab after selected ECU [] make sure it follows [00.XX.RCX.<X>.<X>]

[1-30] Package build output folder creation failed

Package build output folder creation failed

Critical

Yes

Documentation

Under Construction

  • Detail Description

    Error occurred when trying to create build output folder package :

  • Suggest Solution

    Please make sure you have access to release build folder and try again

[1-31] Package build ecm/ec2 creation failed

Package build ecm/ec2 creation failed

Critical

No

Documentation

Under Construction

  • Detail Description

    Error occurred when trying to create ecm/ec2 of package :

  • Suggest Solution

    Please verify the ECM of the package in Package window [ECMs] Tab,please fix all possible error and try again

[1-32] Package build manifest cpkg creation failed

Package build manifest cpkg creation failed

Critical

Yes

Documentation

Under Construction

  • Detail Description

    Error occurred when trying to create cpkg :

  • Suggest Solution

    Please check the error detail and fix all possible issue then try again

[1-33] Package build manifest cpkg verification failed

Package build manifest cpkg verification failed

Critical

Yes

Documentation

Under Construction

  • Detail Description

    Error occurred when verifying cpkg :

  • Suggest Solution

    Please check the error detail and fix all possible issue then try again

[1-34] Package build failed due to unexpected Exception

Package build failed due to unexpected Exception

Critical

Yes

Documentation

Under Construction

  • Detail Description

    Unexpected Exception occurred while building package :

  • Suggest Solution

    Please check the exception detail and try again

[1-35] Package release note generation failed

Package release note generation failed

Critical

Yes

Documentation

Under Construction

  • Detail Description

    Error occurred when generating the release note for ECU , component :

  • Suggest Solution

    Please check the component , fix the issue of the release_notes.txt in the component folder and try again

[1-36] Package status change failed

Package status change failed

Critical

Yes

Documentation

Under Construction

  • Detail Description

    Error occurred when changing the promote status of the version to :

  • Suggest Solution

    Please check the error detail and try again

[1-37] Software AppLogisticsData Json Error

Software AppLogisticsData Json Error

Critical

Yes

Documentation

Under Construction

  • Detail Description

    Error occurred when loading software information for :

  • Suggest Solution

    Please fix the app logistics data json file and try again

[1-38] Package LOI not defined

Package LOI not defined

Critical

No

Documentation

Under Construction

  • Detail Description

    Package LOI is not defined, using default LOI for package

  • Suggest Solution

    When configure the build setting of the Package , ensure put the LOIsettings, or configure the LOI in the BOM item

[1-39] EC2 built prior to 0.22

EC2 built prior to 0.22

Critical

No

Documentation

Under Construction

  • Detail Description

    can not be used to create OTA package as it was built prior to 0.22

  • Suggest Solution

    Please build the package containing that component

[1-40] EC2 input file error

EC2 input file error

Critical

Yes

Documentation

Under Construction

  • Detail Description

    Error occurred when parsing the EC2 file - : .

  • Suggest Solution

    Please check the issue and try again after fix

[1-41] Software built file missing

Software built file missing

Critical

Yes

Documentation

Under Construction

  • Detail Description

    Error occurred when building the software zip : file does not get created

  • Suggest Solution

    Please contact the ECU owner or check the software build job make sure the zip file get created, then try again.

[1-42] ODX file parsing error

ODX file parsing error

Critical

Yes

Documentation

Under Construction

  • Detail Description

    Error occurred when building odx - :

  • Suggest Solution

    Please check the issue and try again after fix

[1-43] Assembly assigned with multiple ODX file

Assembly assigned with multiple ODX file

Critical

Yes

Documentation

Under Construction

  • Detail Description

    Assembly was assigned with multiple odx file:

  • Suggest Solution

    In software window make sure the ODX software used by assembly have unique file path assigned, ODX type

[1-44] Hex file not found in the software zip

Hex file not found in the software zip

Critical

Yes

Documentation

Under Construction

  • Detail Description

    The software [] assigned to manifest hex file is not found in the zip:

  • Suggest Solution

    Please check the software path assigned in the [Softwares] Window tab [Softwares] make sure the software path assigned to the target software contains the hex file then try again

[1-45] ODX EV file missing for Assembly

ODX EV file missing for Assembly

Critical

No

Documentation

Under Construction

  • Detail Description

    The EV ODX file is not found for assembly : . Use base variant

  • Suggest Solution

    If the assembly is not apply to EV configuration please ignore, otherwise please make sure the EV file is included in the software zip .

[1-46] Manifest CSV Output Error

Manifest CSV Output Error

Critical

Yes

Documentation

Under Construction

  • Detail Description

    Error occurred while exporting manifest to csv:

  • Suggest Solution

    Please check the error message and try again after fix

[1-47] Bom Compatible Version Setting Error

Bom Compatible Version Setting Error

Critical

Yes

Documentation

Under Construction

  • Detail Description

    The version setting of Bom contains error, which startversion [] is greater than end version []

  • Suggest Solution

    Please fix the Bom [] version setting in the [Bom] window or [Assembly] window and try again

[1-48] Package Manifest Configured Empty Error

Package Manifest Configured Empty Error

Critical

Yes

Documentation

Under Construction

  • Detail Description

    Can not find any manifest used for package [], group [] and version []

  • Suggest Solution

    Please check if exist valid BOM for group [] and compatible with version [] in the Assembly window

[1-49] Package Signature Key Load Error

Package Signature Key Load Error

Critical

Yes

Documentation

Under Construction

  • Detail Description

    Error occurred when loading key file from :

  • Suggest Solution

    Please check the key setting in the Setting [Menu-> Tool Setting -> Folder Path] and try again after fix

[1-50] Child Bom Version Capability Error

Child Bom Version Capability Error

Critical

Yes

Documentation

Under Construction

  • Detail Description

    The target BOM has a child BOM which is not capable for target version

  • Suggest Solution

    Please check the target BOM in the BOM window make sure all its child bom is capable for the target version

[1-51] Child Bom Disabled Error

Child Bom Disabled Error

Critical

Yes

Documentation

Under Construction

  • Detail Description

    The target BOM has a child BOM which is disabled, please remove the disabled bom from child list

  • Suggest Solution

    Please check the target BOM in the BOM window make sure all its child bom are enabled, if no need please remove from the child list

Database Error Codes

[2-0] Database Connection Error

Database Connection Error

Critical

Yes

Documentation

Under Construction

  • Detail Description

    Failed to connect to database server

  • Suggest Solution

    Check internet connection and try again, Contact admins